Nikon Professional Services (NPS) is an organization designed solely to assist photographers who earn their living using Nikon equipment. This worldwide service is available to any qualified professionals in a wide variety of photographic disciplines, including movie productions shot with Nikon equipment. The three main goals of NPS are to keep NPS members shooting, to treat every member fairly and to understand each member as an individual with his or her own specific set of needs. The face-to-face relationship between members and staff is critical, because that's what enables NPS to deliver informed and personalized support in a quick and timely manner.
It has taken them a while but Nikon have now confirmed my status and I can now enjoy expedited repair times and apparently will receive a shiny new membership card soon.